bookings@masterliveaboards.com | Tel +66 (0) 76 367 444

Our Payment & Cancellation Terms

In order to maintain your confirmed booking you must provide payment based on the schedules below:

Individual bookings (1-5 spaces)

  • Bookings more than 180 days in advance: 15% of the total invoice value is due
  • 180 – 91 days prior to departure: 40% of the total invoice value is due
  • 90 days or less prior to departure: 100% of the total invoice value is due
  • All payments are non-refundable and non-transferable

Group bookings (6 spaces or more)

  • Bookings more than 270 days in advance: 2% of the total invoice value is due*
  • 270 – 181 days prior to departure: 15% of the total invoice value is due
  • 180 – 91 days prior to departure: 40% of the total invoice value is due
  • 90 days or less prior to departure: 100% of the total invoice value is due
  • All payments are non-refundable and non-transferable

A group is defined as 6 or more spaces booked with all guests traveling on the same vessel, on the same departure date, under the same booking reference.


Payments received by WWDAS against a holiday are subject to our cancellation terms and charges as detailed below:

Individuals (1-5 spaces)

  • More than 180 days before departure: 15% of the total invoice value (or deposit amount paid, whichever is greater)
  • 180 – 91 days before departure: 40% of the total invoice value (or deposit amount paid, whichever is greater)
  • 90 – 0 days before departure: 100% of the total invoice value (or deposit amount paid, whichever is greater)

Groups (6 spaces or more)

  • More than 270 days: 2% cancellation fee (or deposit amount paid, whichever is greater) applies*
  • 270 – 181 days prior to departure: 15% cancellation fee (or deposit amount paid, whichever is greater) applies
  • 180 – 91 days prior to departure: 40% cancellation fee (or deposit amount paid, whichever is greater) applies
  • 90 – 0 days prior to departure: 100% cancellation fee applies
*Greater than 270 days prior to departure, we will honour the 2% deposit that we are holding against the booking, provided a minimum of 1 person travels on the same departure date, under the same booking reference, in the same accommodation.
  • The above payment terms are applicable on all fleet vessels only
  • 3rd party suppliers may have different payment policies of which your Reservations Consultant will be able to advise you. WWDAS has no control of the payment policies of our suppliers
  • All payments are non-refundable and non-transferable
  • On group bookings within 270 days of departure, cancellation fees are applied to all spaces that are cancelled
  • Cancelled spaces do not count towards the group booking free space policy. Therefore cancelled spaces may affect your FOC allocation
  • All cancellation fees are based on the price per paying passenger as stated on your booking confirmation invoice

 


PLEASE NOTE: When an existing travel contract with us is amended and departure dates postponed, we reserve the right to hold existing deposits paid against the amended travel contract without making cash refunds. All deposits held will be honoured against the amended contract of travel.

WWDAS can accept payments over the phone by debit or credit card, via our secure guest portal, or by bank transfer. If you would like to pay over the phone, please let us know a convenient time to call you.

For bank transfers, our USD bank details are:

IBAN: GB78HBUK40127667538843
SWIFT: HBUKGB4B
ACCOUNT: 67538843
SORT CODE: 401276
ACCOUNT: Worldwide Dive and Sail International Ltd
Address: HSBC PLC, 85 High St, Lewisham, London, SE13 6BE, UK

If you wish to make payments in other currencies, please contact your Reservations Consultant for the details.

Payments must be made to WWDAS by the dates as stated on your invoice

WWDAS reserves the right to cancel a booking at any point where payments have not been made on time.